Terms & Conditions
Agreement Between User and Gulfsouthcustoms.com
Welcome to Gulfsouthcustoms.com. Gulfsouthcustoms.com (hereafter known as the "Site") is composed of various Web pages operated by Gulf South Customized, Inc.. Gulfsouthcustoms.com is offered to you conditionally upon your acceptance, without modification, of the terms, conditions, and notices contained herein (hereafter known as the "Terms"). Your use of Gulfsouthcustoms.com constitutes your agreement to all such Terms. Please read these Terms carefully, and keep a copy of them for your reference. Gulfsouthcustoms.com is an ecommerce site offering auto and truck accessories.
Visiting the Site or sending emails to Gulf South Customized, Inc. constitutes electronic communication. You consent to receive electronic communication from us, and you agree that all agreements, notices, disclosures, and other communication that we provide to you electronically, via email, and on the Site satisfy any legal requirement that such communication be in writing.
If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer; further, you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Gulf South Customized, Inc. is not responsible for any third-party access to your account that results from theft or misappropriation of your account. Gulf South Customized, Inc. and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.
Gulf South Customized, Inc. does not knowingly collect, either online or offline, personal information from persons under the age of 13. If you are under age 18, you may use the Site only with the permission of a parent or guardian.
RETURNING AN ITEM
Step 1: Call us at (228) 864-7520 and select option #1
Step 2: Receive a Return Authorization Number (RMA#)
One of our customer care specialists will provide you with:
- An RMA#
- An email with detailed return shipping instructions
Step 3: Pack & Ship
Pack everything that came with the product using its original packaging.
- Affix the return shipping label that we provided to the package. If we didn't provide you with a return shipping label, make sure to include the RMA# on the package.
- Ship the package to the address specified in the email you received from Step 2.
Step 4: Receive Your Refund or Exchange
After we receive your package, we'll process your refund or exchange immediately. You can expect to see the refund, less any applicable restocking fees, credited within 5-7 business days, to the payment method that you used when you originally placed your order. If you selected an exchange, we will ship your replacement promptly upon receipt of your returned item.
All returns are subject to a 25% restocking fee.
We'll waive the restocking fees if we made a mistake or if the product was delivered defective.
We'll also waive the restocking fee if you decide to exchange your product with another purchase.
Frequently Asked Questions
Which products can be returned or exchanged?
Most products can be returned within 30 days of purchase, provided it is returned in original packaging and the items are in new and unused condition. We reserve the right to charge up to the full value of the product for items not received in this condition.
Products that cannot be returned or exchanged:
- Products that shipped via LTL freight, typically oversized and heavy items.
- Some products, including, but not limited to, custom patterned and custom, and painted items are not returnable
- Products that have been installed on your vehicle
- Products that have been modified (drilled or altered in any way)
- Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)
- All Wheel & Tire Packages
Under what conditions may I return an item?
While we pride ourselves in our partnerships with leading vendors, accidents happen. Call us at (228) 864-7520 option #1 once you've discovered the defect, and we'll straighten it out.
Occasionally packages in transit can become damaged. Call us right away so we can set it straight.
If you've received an incorrect product, or if we've guaranteed fitment on your order (If you signed a work order with the purchased items listed, you are confirming fitment of said parts), and the product does not fit your vehicle, give us a call at (228) 864-7520 and select option #1, and we'll start the return process for you.
If your tracking information says delivered, but you haven't received your package yet, let us know. We will work with the carrier to get to the bottom of it.
Do I have to pay for return shipping?
Returns happen, and we're here to make the experience easy! In some cases, you are responsible for return shipping, but we can offer you a discounted return shipping label. If your item arrived defective, we made a mistake, or you wish to exchange your item, we will happily take care of the return shipping.
Can I cancel an order once it's been placed?
Please contact us within 30 minutes of placing your order. We will make every attempt to cancel the order, but cannot guarantee we will be able to do so before the order ships. If we cannot cancel your order before it ships, the buyer is responsible for shipping the item back subject to our return policy and may be subject to a 25% Restocking Fee.
Links to Third-Party Sites and the Use of Third-Party Services
The Site may contain links to other websites (hereafter known as "Linked Sites"). Linked Sites are not under the control of Gulf South Customized, Inc., which is further not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site or any changes or updates to a Linked Site. Gulf South Customized, Inc. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Gulf South Customized, Inc. of the site or any association with its operators.
Certain services made available via the Site are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the Site's domain, you hereby acknowledge and consent that Gulf South Customized, Inc. may share such information and data with any third-party with whom we have a contractual relationship to provide the requested product, service, or functionality on behalf of the Site's users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a nonexclusive, nontransferable, revocable license to access and use the Site strictly in accordance with these Terms. As a condition of your use of the Site, you warrant to Gulf South Customized, Inc. that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the service-such as text, graphics, logos, images, or the compilation thereof, and any software used on the Site-is the property of Gulf South Customized, Inc. or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Gulf South Customized, Inc. content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Gulf South Customized, Inc. and the copyright owner. You agree that you do not acquire any ownership rights of any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Gulf South Customized, Inc. or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated, and administered by Gulf South Customized, Inc. from our offices within the United States. If you access the service from a location outside the US, you are responsible for compliance with all local laws. You agree that you will not use content accessed through the Site in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
You agree to indemnify, defend, and hold harmless Gulf South Customized, Inc., its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising from your use of or inability to use the Site or services; any user postings made by you; your violation of any part of these Terms; your violation of any rights of a third party; or your violation of any applicable laws, rules, or regulations. Gulf South Customized, Inc. reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Gulf South Customized, Inc. in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association or a similar arbitration service selected by the parties in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including Tort claims that result from these Terms. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the arbitrator. This arbitration provision shall survive the termination of these Terms.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GULF SOUTH CUSTOMIZED, INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SITE AT ANY TIME. GULF SOUTH CUSTOMIZED, INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, OR ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS," WITHOUT WARRANTY OR CONDITION OF ANY KIND. GULF SOUTH CUSTOMIZED, INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GULF SOUTH CUSTOMIZED, INC. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, NOR FOR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, THOSE FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE; FOR THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES; FOR THE PROVISION OF OR FAILURE TO PROVIDE SERVICES; OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF GULF SOUTH CUSTOMIZED, INC. OR ANY OF ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Gulf South Customized, Inc. reserves the right, at its sole discretion, to terminate your access to the Site and related services, or any portion thereof at any time, without notice. To the maximum extent permitted by law, these Terms are governed by the laws of the State of Mississippi; you hereby consent to the exclusive jurisdiction and venue of courts in Mississippi in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Gulf South Customized, Inc. as a result of these Terms or use of the Site. Gulf South Customized, Inc.'s performance of this agreement is subject to existing laws and legal processes, and nothing contained in these Terms is in derogation of Gulf South Customized, Inc.'s right to comply with governmental, court, and law-enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Gulf South Customized, Inc. with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, including but not limited to the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms shall continue in effect.
Unless otherwise specified herein, these Terms constitute the entire agreement between the user and Gulf South Customized, Inc. with respect to the Site, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Gulf South Customized, Inc. with respect to the Site. A printed version of these Terms or any notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that these Terms and all related documents be written in English.
Changes to Terms
Gulf South Customized, Inc. reserves the right, at its sole discretion, to change the Terms under which the Site is offered. The most current version of these Terms will supersede all previous versions. Gulf South Customized, Inc. encourages you to periodically review the Terms to stay informed of our updates.
Gulf South Customized, Inc. welcomes your questions or comments regarding these Terms:
Gulf South Customized, Inc.
14231 Seaway Rd A-2 Gulfport, MS 39503
Effective as of October 2, 2018.